Merc AutoCare Testimonials
Merc AutoCare Testimonials
To Leon and his team, thanks to you all for your work on the SLK. From diagnosis to job completion, fantastic advice and reassuring service, with a final unbelievable bill. All Mercedes owners should form an orderly queue at the gates. Prior to going there I had been given a truly terrible diagnosis at another garage.
I recently moved to Cornwall and my Merc developed a faulty DPF, I was totally unaware of where to take my car to be mended. Someone told me about Merc Autocare. From my first phone call to Leon, I was very impressed. He came across as professional and approachable. These things were confirmed when I met him at the first appointment. He runs a very efficient and smart garage. He told me exactly what to expect and kept his word. I was extremely pleased with his advice, work and the way he solved the problem. His charges are very fair and the work is of an extremely high standard. If you have a Merc, then I would highly recommend ‘Merc AutoCare’. I am delighted to have found Leon and his team.
Hi I popped in this morning & you managed to fix my boot/roof issue, (that I had created by stuffing the boot full of stuff). You fixed it without fuss, and I was amazed that you didn’t even charge me, and I just wanted to say that ‘next time’ my car has issues, I will definitely be booking it in with you guys. I didn’t have any cash on me to say a proper Thank-you, but it won’t be forgotten. So i just wanted to say Thanx heaps for your help, you’ve helped restore my faith in great customer service. Cheers
What a delight it was for me to find Merc AutoCare on the web when my elderly car developed a misfire. A garage specialising in Mercedes and very local to me – Delighted! Was even more pleased with the service and customer care received from Leon who quickly diagnosed the faulty components as soon as i got there – Was delighted again! – no waiting around! Being an elderly car, some parts had to be ordered and this was done straight away. When they duly arrived, Leon notified me immediately by telephone – delighted again! Leon quickly fitted the parts to ensure I was happy in all respects with the repair. All in all, a great garage with great Mercedes expertise and great customer care at a very reasonable cost. Thank you, Leon, much appreciated and will be back again.
When I book my vehicle into a garage I want to be able to trust the staff who will be taking care of it. I want to be sure that what is needed will be done to the correct standard but that I will be treated fairly. I feel safe that this will be the case at Merc Autocare and have already booked in for a service in their opening week.
I am so pleased that I will be able to take my car to a garage I trust and I will pay a sensible and fair price for the work.
My very best wishes to Leon and Steve, I look forward to using Merc Autocare in the very near future.
For more information or to schedule an appointment call 01209 715 400